Refund Cancellation

📘 School Refund and Cancellation Policy

Effective Date: May 2026 Website: https://lenex.tech

Note: This Refund and Cancellation Policy applies to schools that have adopted the lenEX School Management platform. lenEX provides the technology to support school operations but does not own or manage the schools themselves. Each school remains responsible for its financial policies, enforcement, and administration.

 

1. Admission Cancellation

Parents or guardians who wish to cancel a student’s admission must submit a written request to the school administration office or through the official school portal.

 

2. Refund Eligibility

  • Before Academic Session Begins: Tuition fees may be refunded after deducting registration or administrative charges (non‑refundable).

  • After Academic Session Begins: Tuition fees for the current term or installment are non‑refundable.

 

3. Non‑Refundable Fees

The following fees are strictly non‑refundable:

  • Registration / Application Fee

  • Admission Processing Fee

  • Examination Fee

  • Transportation Registration Fee

  • Any third‑party service charges

 

4. Partial Payments

If a student has paid fees partially and requests cancellation, the refund (if applicable) will be calculated after deducting applicable charges and any dues owed to the school.

 

5. Refund Processing Time

Approved refunds will be processed within 15–30 working days through the original payment method or via bank transfer.

 

6. School Authority

The school reserves the right to modify this Refund and Cancellation Policy at any time. Any disputes related to refunds will be resolved by the school management, whose decision shall be final.

 

💡 lenEX stands for learning, evolution, and excellence — values that extend to how schools manage transparency in financial policies.